Refund policy
Returns
Are you a New Zealand based company?
Yes, our manufacturing plant is based in Taupo, and we manufacture the outdoor kitchens here.
Do I need to organise my own plumber and electrician?
Yes, if your site needs any prep work for the arrival of the outdoor kitchen, you will need to organise your own tradesmen.
Do I need council approval for my outdoor kitchen?
As each council operates slightly different, we cannot comment on this. However, it is your responsibility to ensure you are complying within council regulations.
Can my outdoor kitchen be place in the open with no shelter?
Although our products are completely weatherproof and the benchtops being designed for outdoor use, we do recommend for the longevity of the product to have some form of shelter.
Can I hose down my outdoor kitchen?
Yes, our outdoor kitchens are made from a composite core cabinetry which is completely waterproof. Please note that if you have chosen the option with the alfresco outdoor bar fridge that we recommend not hosing down this part of the outdoor kitchen.
Do your kitchens require installation?
Our outdoor kitchens require no installation, they are built in one piece on a steel base. This means that they can be dropped on site and ready to go.
Is there only one type of outdoor kitchen you make?
We have 3 different sizes of outdoor kitchens. Large, medium, and small. Catering for the needs of all our clients.
Do you have more than one colour?
Our outdoor kitchens come in 14 different colours, ensuring there is something for everyone.
What pricing do your kitchens start at?
Our outdoor kitchens start from $11,000.00 Including GST
What sizing are your outdoor kitchens?
With having different options, our outdoor kitchens range from 4.2m long down to 1.8m long.
Can you do custom outdoor kitchens?
Yes, as long as we are able to build them onto a steel base then we can custom make outdoor kitchens. Please note our custom option is priced per job and may vary largely from prices shown.
Do your outdoor kitchens have a delivery option?
Our outdoor kitchens can be delivered. Delivery is based on location, once location has been established a delivery price can be determined.
What warranty does your outdoor kitchens come with?
We have a limited 10 year warranty on our outdoor kitchens. The appliances (Fridge and BBQ) are subject to the manufacturer’s warranty.
Do you have any form of financing available?
Yes, we can offer a finance option through our partnered financing company “Finance Now”. Please enquire for more information.
